PLANET MONEY

On my way home from bookclub this evening, I listened for the first time to a podcast called Planet Money. The talked to a doctor who ran an unusually sensitive health insurance company in the States, remarkable in his policy to give dissatisfied patients their money back. I don't remember the name of the company or what the context was of the quote I walked away with, but his reference was in trying to avoid being "the cream of the crap"! I think that's funny!